Information We Collect

How We Use Your Information

We use the information we collect to:

• • Fill manage and deliver your prescriptions
• • Operate maintain and improve our website and the QuickRx app
• • Process payments and work with your insurance provider
• • Send refill reminders dose alerts and service updates
• • Respond to your questions and provide customer support
• • Conduct analytics to enhance safety quality and user experience
• • Send health tips promotions and other marketing messages with your consent
• • Comply with federal and state laws including HIPAA and pharmacy regulations

How We Share Your Information

We do not sell your personal information. We may share it only as described below:

• • Service Providers: With trusted vendors who help us operate our pharmacy systems deliver medications process payments host data or send notifications
• • Health Care Partners: With your prescribing providers health plans or other pharmacies as needed to fill prescriptions coordinate care or manage insurance claims
• • Legal Requirements: When required by law court order or government request or to protect the rights safety and property of MedPlus our patients or the public
• • Business Changes: If MedPlus is involved in a merger acquisition or asset transfer your information may be transferred under confidentiality safeguards
• • Your Consent: With anyone else only when you direct us to do so or give explicit permission

Data Security

We follow industry standards to protect your information including encryption secure servers access controls and regular security training for staff. While we strive to safeguard your data no method of transmission or storage is completely secure and we cannot promise absolute security.

Your Rights and Choices

Depending on applicable state and federal laws you may:

• • Access or update your personal information through your account or by contacting us
• • Request a copy of your prescription profile and transaction records
• • Opt out of marketing emails or texts by following the instructions in those messages
• • Request that we delete certain personal information subject to legal retention requirements
• • Limit certain uses or disclosures of your protected health information under HIPAA

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have unintentionally collected such information we will delete it as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes will be announced on our website or through the QuickRx app before they take effect. Please review the policy periodically.